Casino / Live
score88 operates under a policy framework that sets out how we run this platform and what you can expect from us as an account holder. Access to our services depends on your local law and the eligible regions we serve — read this page before you open or continue using your account.
Our legal terms govern every interaction between you and this platform — from the moment you create an account through to any transaction you make using Rocket, Upay or other supported local payment methods. These terms are not a formality. They define what we commit to providing, what we ask of you in return, and how disputes or questions are handled when they arise. Availability of our services, including game access and wallet deposits, depends on whether your location falls within an eligible region under applicable local law. We do not represent that access is lawful in every jurisdiction. Where your local law restricts online gaming or payment activity, that restriction applies and you are responsible for checking it before proceeding. We update these terms when our platform changes in a material way. When we do, we post the revised version here and note the effective date. Continuing to use the platform after that date means you have accepted the updated terms. If you disagree with any change, you may close your account by contacting our support team. Payment context chips below reflect the local wallet methods that fall within the scope of our transaction policy.
Not every part of your experience on this platform sits under the same policy section. This overview clarifies which areas are covered directly by our terms, which are shared with third-party providers, and where your own responsibilities begin.
Your login, identity verification steps, password management and session activity are fully within our policy scope. We hold the account record and you are responsible for keeping your credentials secure. Any access dispute is handled through our support routes.
Deposits and withdrawals made through Rocket or Upay are subject to both our platform terms and the terms of the respective wallet provider. We record the transaction on our side; the wallet provider governs the transfer on theirs. Both sets of terms apply simultaneously.
Game titles, odds displays, promotional notices and all platform content are governed by our terms. Game content from studios such as JDB, Pragmatic Play, Habanero and CQ9 is delivered under their own licensing arrangements, though your account interaction with it is still subject to our rules.
External links, wallet apps and mobile network services you use to access this platform fall outside our policy scope. We are not liable for the conduct, policies or service interruptions of third-party providers. Review their own terms separately before using their services alongside your account.
Our policy is not one-directional. You have concrete actions available to you at any point. You can review your transaction history directly in your signed-in account area — every deposit and withdrawal, including those made via Rocket and Upay, is logged there with a timestamp. If any account detail is incorrect — your registered name, contact number or linked wallet — you can submit a correction request through our support channel. We aim to process account detail corrections promptly, though verification may be required before a change takes effect. If you have a question about how we apply any part of this policy to your specific account situation, you can raise it in writing through our contact routes listed below. We keep a record of all policy queries. Closing your account is also something you can request at any time — it does not require you to give a reason, and the process is handled through the same support routes.
Open your signed-in account area and navigate to the transaction history section. Every deposit and withdrawal is recorded there, including wallet transfers made through Rocket or Upay, with dates and amounts visible.
Contact our support team with the detail you need corrected and the reason for the change. We may ask for verification before updating your registered information. The correction request is logged from the moment you submit it.
If any clause in our terms is unclear or you want to know how it applies to your account, send your question through our published contact route. We respond in writing so you have a record of the answer.
You may ask us to close your account at any time by contacting support. Outstanding wallet balances are handled according to our withdrawal terms before closure is confirmed. No reason is required to make the request.
For any legal or policy question — including account closure, transaction disputes or requests to correct your details — use the contact routes published on this site. We do not invent channels or hours; the routes below are the ones we actually operate.
Open the chat widget from any page on score88 to connect with our support team directly. Policy questions, account correction requests and transaction queries can all be raised here. Keep a copy of the chat transcript for your records.
Send your policy question or formal request to the support email address published in the account help section. Email is the recommended route for written records of correction requests, closure requests or dispute submissions.
Your signed-in account area contains a help section where policy documents, transaction records and contact links are all in one place. Start there before reaching out to support — many policy questions can be answered by reading the published terms directly.
The way we manage account data, cookies and security settings is part of our legal commitment to you. Each area below reflects how we operate this platform in practice, not a set of aspirational claims.
We retain account records — registration details, transaction logs, session data — for as long as your account is active and for the period required after closure. You can request a summary of the data we hold by contacting support through the routes published on this site.
We use cookies to maintain your logged-in session and to keep your account preferences consistent across visits. No third-party advertising cookies are set without your awareness. You can manage cookie settings in your browser, though disabling session cookies may affect how your account functions.
Your account is protected by the login credentials you set at registration. We recommend you do not share your password with anyone. If you suspect unauthorised access, change your password immediately and contact support. We do not send password requests by chat or email without you initiating the process.
If you want to request a change to how we handle your account data, or if you believe we are not applying our policy correctly, the right route is our published support contact. We log every such request and respond in writing with the outcome and any steps taken.
These are questions we receive from account holders about how our legal terms work in practice. If your question is not answered here, use the contact routes in the support section above.
Access to our platform depends on your local law and whether your region is eligible. We do not confirm that access is lawful in every location. You are responsible for checking whether online gaming and wallet-based transactions comply with the laws that apply where you are.
We retain your account data for the period required after closure, in line with our data retention policy. You can request a summary of what we hold before or after closure by contacting our support team through the published email or chat routes.
Yes, but both sets of terms apply. Your transaction is recorded on our platform under our policy, and the wallet transfer is governed by Rocket or Upay's own terms. A dispute that relates to the wallet transfer itself should be raised with the wallet provider directly, while account-side queries come to us.
When we make a material change to our terms, we post the revised version on this page and note the effective date at the top. Continuing to use the platform after that date means you accept the updated terms. If you disagree, contact support to close your account.
Yes. Contact our support team with the detail you want corrected and the reason for the change. We may need to verify your identity before making the update. The request is logged from submission, and we confirm the outcome in writing.
Studios such as JDB, Pragmatic Play, Habanero and CQ9 supply game content to our platform under their own licensing arrangements. Your account interaction with those games is still governed by our terms. We are responsible for your account; the studio is responsible for the game software itself.