score88 takes your account data seriously. This policy explains what information we gather when you use our platform, how we use it, and the steps you can take to review or correct your records. Access and eligibility depend on your local law and eligible regions.
Account data protection
Rocket and Upay transaction records
Your right to review and correct
Clear contact routes
POLICY POSTURE
How We Handle Your Information at score88
When you open an account with us, we collect the details you provide during registration — your name, contact information and any payment identifiers linked to your wallet. Where you use Rocket or Upay to fund your account, the transaction reference and amount are recorded in your account ledger; we do not store full wallet credentials on our platform. We also collect device and session data automatically — browser type, operating system, IP address and session duration — to keep your account secure and to improve how the platform loads on your device. This data is used solely for account management, transaction processing and security review. We do not sell your personal information to third parties. Where we work with third-party service providers — such as payment processors or security verification services — we share only the minimum data needed to complete the transaction or check. Data is retained for as long as your account remains active and for a reasonable period thereafter, consistent with our record-keeping obligations. Any request to review or delete your records can be raised through our published support routes. Access to this service and the application of this policy depend on your local law and eligible regions.
Rocket payment reference
Upay transaction record
Mobile access session data
Account wallet identifiers
Local payment data handling
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers the data we handle when you use the score88 platform directly — your account, your transactions and your session activity. It does not govern third-party services you reach through external links, or any local payment provider's own privacy terms. Review each provider's policy separately where relevant.
Account Access
Covers all data you submit when creating or managing your score88 account, including login credentials, contact details and any identity verification information requested through the account settings page.
Transactions
Covers transaction references and amounts recorded in your account wallet when you use supported payment methods such as Rocket or Upay. We do not hold your full wallet login details on our side.
Site Content and Session Activity
Covers session logs, device data and browsing activity on our platform — used for security monitoring and for improving how pages load on your mobile device or desktop browser.
Third-Party Services
Falls outside this policy. External payment providers, linked services and any site you navigate to from score88 operate under their own privacy terms. We cannot speak to how they handle your data.
ACCOUNT HOLDER RIGHTS
Practical Actions You Can Take Under This Policy
You have real, usable options when it comes to your data on score88. You can request a summary of what information we hold about you at any time by contacting us through the support routes published on this site. If any detail in your account record is incorrect — your contact number, the email address tied to your login, or a name mismatch — you can raise a correction request directly through support and we will address it. Cookies used for session management can be controlled through your browser settings; switching them off may affect how certain pages function, but your core account access remains available. We aim to respond to data queries within a reasonable period; our published support channels are the correct route for anything relating to your personal records. The right to request data deletion is available where consistent with our record-keeping obligations and where your local law permits it.
Review Your Records
Contact support to request a summary of the account data we hold. We will confirm what is stored and, where permitted, provide a copy through the channel you used to contact us.
Correct Account Details
If your contact information or account name needs updating, raise it through support. Do not send wallet credentials; share only the field that needs correcting and we will guide you through verification.
Raise a Privacy Question
Any question about how your data is used, retained or shared can be directed to our support team. We will route it to the right person and respond through the same channel.
Request Data Removal
Where your local law allows and our record-keeping obligations are met, you may request deletion of your account data. Contact support with your account details and we will confirm the process.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this privacy policy, your account data or how we handle your Rocket or Upay transaction records, use the contact routes below. We only list channels that are published and active on the site — we do not invent support hours or response guarantees, but we do review and respond to policy queries through every route shown here.
Live Chat
Open the chat widget from any page on score88 to ask a privacy question directly. This is the fastest route for account data queries.
Email Support
Send your data or policy question to the support email address published in the site footer. Include your account username so we can locate your record.
Account Help Page
The Help section inside your signed-in account area covers common data and privacy questions and links to the correct support channel for formal requests.
DATA HANDLING DETAIL
How We Manage Security, Cookies and Retention
Your account security and data integrity matter to how score88 operates day to day. We apply session-level security measures to protect your login and transaction history, and we do not share personal account data with unrelated commercial parties. Here is how we handle four key areas of this policy in practice.
Cookies and Session Data
We use cookies to keep your session active and to remember your device for security purposes. You can manage cookie preferences in your browser settings. Disabling them may affect session continuity but will not lock you out of your account permanently.
Account Security
Login activity and session records are monitored to detect unusual access patterns. If we flag an issue on your account, we use the contact details on file to notify you — keep your email and mobile number current in your account settings.
Data Retention
We keep your account records for as long as your account is open and for a reasonable period after it closes, in line with standard record-keeping practice. Transaction references — including Rocket and Upay entries — are part of this retained record.
Policy Updates
When this policy changes, we update the version on this page. Continued use of your account after an update means you have had the opportunity to review the revised terms. Contact support if you have a question about any change.
POLICY QUESTIONS
Privacy Policy Questions We Hear Most
These are the questions our account holders ask most often about how score88 handles personal data. Each answer reflects what is in this policy — not a general description of the platform.
What personal information does score88 collect when I open an account?
We collect your name, contact details and login credentials at registration. If you use Rocket or Upay to fund your wallet, we record the transaction reference and amount. Device and session data is also collected automatically to secure your account and keep the platform running on your device.
Does score88 share my data with third parties?
We share data only with service providers needed to process your transactions or verify your account — and only the minimum required. We do not sell your personal information. Third-party services you navigate to from our site operate under their own separate privacy terms.
How can I see what data score88 holds about me?
Contact support via live chat or the support email in our site footer. Include your account username. We will confirm what is stored and, where your local law and eligible regions allow, share a summary with you through the same channel.
Can I ask for my account data to be corrected or removed?
Yes. Raise a correction request through support with the specific field that needs updating — do not send wallet credentials. Deletion requests are handled where your local law permits and where our record-keeping obligations allow. Support will confirm the process and next steps.
How does score88 use cookies, and can I switch them off?
Cookies are used to maintain your session and recognise your device for security. You can disable them in your browser settings, but some pages may behave differently. Your account login remains accessible; session management may just require you to re-authenticate more often.
How long does score88 keep my personal data?
Data is retained while your account is active and for a reasonable period after closure, consistent with standard record-keeping practice. Transaction entries — including Rocket and Upay references in your wallet ledger — form part of this record. Contact support if you have a specific retention question.