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These terms set out how your score88 account works, what we expect from you, and what you can expect from us. Access to the platform depends on your local law and the eligible regions we serve — read through before you open an account so there are no surprises later.
By creating and using a score88 account, you confirm that you have read these terms and agree to act within them. These terms apply to every action you take on the platform: logging in, funding your account wallet, placing a wager, withdrawing a balance and contacting support. Where you use Rocket or Upay to move funds in or out of your wallet, the transaction is also subject to those payment providers' own conditions — score88 does not override their rules on your behalf. We may update these terms from time to time. When we do, the revised version replaces the previous one and is effective from the date it is published here. Continuing to use your account after an update means you accept the new terms. If you do not agree, you should stop using the account and contact support to close it. Access to the platform depends on local law and the regions in which we operate. If your jurisdiction restricts or prohibits participation in online account gaming, your eligibility is subject to those local rules. We do not override local law.
Not every interaction on score88 is governed by the same rule set. These terms cover your registered account and everything linked to it — but some areas are defined separately or sit outside our direct control. Knowing the boundary helps you raise the right question with the right party.
Creating, verifying, suspending or closing your account falls fully under these terms. The login process, session management and any account-level restrictions we apply are governed here. If access is restricted, check your account status page or contact support directly.
Deposits and withdrawals made through your score88 wallet — including those processed via Rocket or Upay — are covered by these terms for our side of the transaction. The payment provider's own rules apply to the transfer leg they handle.
Game titles, odds displays, promotional notices and any written content published on score88 pages are within scope. We are responsible for the accuracy of what we publish here. If something looks incorrect, use the support route to flag it.
Game studios, payment networks and any external links sit outside the full scope of these terms. We do not control how those parties operate. Their own terms apply once you interact with their service, and we are not liable for their actions or omissions.
These terms are not only obligations — they also describe what you can do as an account holder. You have the right to review your transaction history at any point through the account wallet page. Every deposit and withdrawal is logged there, including those made via Rocket or Upay. If a record looks wrong, you can raise a correction request through the support channel and we will review it within a reasonable period. You can update your account details — contact information, preferred payment method and communication preferences — from the account settings area. Changes to identity details that affect verification may require you to submit supporting documents; follow the instructions shown on the settings page rather than assuming a change is instant. If you want to understand how a particular term applies to your situation, you can send a written query to the support team. We aim to give a clear, specific answer rather than a form response. Account closure is also your right — request it through support, and we will process it in line with the terms covering outstanding balances.
Your full wallet history is visible in the account area. Filter by date or payment method — Rocket or Upay entries are labelled separately — to check any transaction.
Update contact and payment preferences in account settings. Identity changes that affect verification need supporting documents; follow the on-screen instructions for each field.
Send a query through our support route and we will respond with a specific answer. Reference the section or transaction you are asking about to speed the response.
You may ask us to close your account at any time. Outstanding wallet balances are handled according to the withdrawal terms before closure is confirmed.
If a clause in these terms is unclear, or you need to raise a complaint about how they were applied to your account, use one of the routes below. We respond to terms-related queries through the same channels as account support — reference your account and the specific section you are asking about so the right team picks it up quickly.
Open the chat widget from any page while you are logged in. State your account reference and the terms clause you are asking about. This is the quickest route for account-access and wallet questions.
Send your query to the support address listed in your account dashboard. Email is the recommended route for formal terms complaints or requests that need a written record, such as account closure or transaction disputes.
The help centre in your account area contains published guidance on common terms questions — including wallet rules for Rocket and Upay, account verification steps and how to read your transaction log.
We apply these terms consistently across all accounts. This section summarises how we handle the areas most relevant to your account security and privacy under these terms — so you know what we do, not just what we ask of you.
We store only the information needed to run your account and process transactions. Wallet data linked to Rocket or Upay is held in line with our data policy. You can request a summary of what we hold by contacting support with your account reference.
We use session cookies to keep your account active and preference cookies to remember your settings. You can review and adjust cookie permissions through the browser settings on your device. Disabling session cookies will affect your ability to stay logged in.
Account records are kept for the period required by applicable policy and applicable law. After account closure, certain transaction records are retained for the minimum required period before deletion. Contact support to ask what applies to your account specifically.
To request a correction or deletion of account data, use the email support route and include your account reference. We will confirm receipt and follow the process set out in our data policy, which is published in the account help centre.
These are the questions we hear most often about how the score88 terms work in practice. If your question is not here, the support team can give a specific answer — use live chat or email with your account reference.
These terms apply from the moment your account is created and remain in effect for as long as it is active. Every login, wallet transaction and support request falls within their scope. Closing your account ends most obligations, though some clauses — such as those covering transaction records — continue for a defined period.
We update these terms when needed and publish the revised version here. Continuing to use your account after a revision is published counts as acceptance. If a change affects you significantly, we aim to notify you through the contact details on your account before the change takes effect.
Our side of every Rocket and Upay transaction is covered by these terms — specifically the wallet, deposit and withdrawal clauses. The portion of the transaction handled by Rocket or Upay is subject to their own terms. Both sets of rules apply at the same time; one does not cancel the other.
Access to the platform depends on local law and the eligible regions we serve. If your jurisdiction restricts participation, your use of the account is subject to those local rules. We do not override local law, and eligibility is your responsibility to verify in your own region.
Open a dispute through the email support route and include your account reference, the date of the transaction and the clause you believe was applied incorrectly. We will review the wallet record and respond with a specific outcome. Live chat is available for initial queries before you escalate to a formal dispute.
Contact support by email with your account reference and the approximate date your account was created. We retain versioned records of these terms and can confirm which version was in effect at the time. Allow a reasonable period for the review and response.